FAQ Page

All of the RIKI Skinny mirrors have the same features and include the same accessories (adjustable stand, magnetic phone clip, and magnetic 3x mirror). The only difference between the mirrors is the color or design printed on the mirror! 

Well, that's a good question. If we are out of stock or you don't see it, please drop us an email to realperson@glamcor.com. We might just have one hanging around!

The Mono Light includes a table clamp accessory, but if you would like to have an aluminum stand as well, you can purchase the Mono Light Stand and Bag Set here.

The Classic Elite 2, Classic Revolution, Classic Ultra, and Multimedia Extreme light kits have an aluminum stand included in kit! WHERE IS IT LOCATED? The stand is stored in a separate compartment at the bottom of the bag, which can be relatively hard to find! The zipper for the stand compartment is located on the right-hand side of the bag above the GLAMCOR Professional logo! 

The Paris Lights Plus include the stands pictured in the product's photo gallery.

The Paris Lights do not include a stand, and can be set up using double sided tape (not included) or by hanging them like artwork.

We do offer a variety of other optional stands that you can purchase! Click here to see our other options!

Yes! There is no need to worry about selecting a power supply option when adding a light or mirror to your shopping cart! No matter where you live, we will send the power supply that corresponds with the shipping address entered during the checkout process. If you have any other questions about this process, please contact us at realperson@glamcor.com!

We always have two annual sales: the first is GLAMCOR's White Friday Bridal Sale held on the second weekend in March just in time for wedding season, and the other is held on Black Friday. You can find information about impromptu sales and product discounts on our social media accounts. 

Don't miss out on any sales or discounts! Follow us at @glamcoroffical and @rikilovesriki on Instagram, and keep an eye on both our GLAMCOR and RIKI Loves RIKI Facebook page.

Each product has a section for the specifics of shipping, but in general:

Most orders within the US ship the following business day from the day your order is placed.

For orders with a delivery address outside the US, your order generally ships same or following business day by DHL Express.

Check the detailed information in the navigation link at the bottom of any page titled SHIPPING, RETURNS & EXCHANGES.

Don't fret! Contact us immediately by email at realperson@glamcor.com. We have parts packs for the nuts and bolts, and we can ship you anything you lost FAST. We are here to support you, and we will get you up and running quickly. Please be sure to include your FULL NAME, SHIPPING ADDRESS, AND PHONE NUMBER in your email to assist us in replacing your lost part as quickly as possible!

OR

Contact us by Phone! Call (646) 542-1141 to speak with a customer service representative. Monday-Friday10 a.m. to 6 p.m. EST. If we are helping another customer and are unable to take your call , please leave a message with your full name and a phone number so we can call you back!

Experiencing some type of issue with your light or mirror? Let us handle it for you.

Email us! Contact us at realperson@glamcor.com for a solution. No matter where you are, we will make sure we solve all issues. Please be sure to include your FULL NAME, SHIPPING ADDRESS, PHONE NUMBER, AND ANY RELEVANT PICTURES OR VIDEOS in your email so we can find or add you into our system and quickly resolve your issue!

OR

Contact us by Phone! Call (646) 542-1141 to speak with a customer service representative. Monday-Friday10 a.m. to 6 p.m. EST. If we are helping another customer and are unable to take your call , please leave a message with your full name and a phone number so we can call you back!

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